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SAP CRM Course Content
Intoduction to SAP CRM
1. CR 100- Base Customization
� CRM Server technology and User Interface
� Business partner
� Organizational Management
� Territory Management
� Product Master
� Transactional Processing
� Activity Management
� Partner Processing
� Actions
2. CR 300- Sales
� Basics
� Pricing
� Sales Cycle
� Oppertunity Management
� Copying Control
3. CR 600- Marketing
� Marketing Plan & Canpaign Management
� Personalized Mail Forms
� Segmentation
� External list Managment
� Lead Management
4. CR 700- Service
� Installed Base & Individual Objects
� Service Agreement and Contract
� Service Order Management
� Complaints and Returns
� In-House Repair
� Warrenty Claims
� Case Management
5. CR 410- IC Web Client
� Agent Functions
� Webclient Profile
� Navigation Bar
� Transaction Launcher
� IC service
full course details please visit our website www.magnifictraining.com
Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.
* Resume preparation and Interview assistance will be provided.
For any further details please contact +91-9052666559 or
visit www.magnifictraining.com
please mail us all queries to info@magnifictraining.com
Intoduction to SAP CRM
1. CR 100- Base Customization
� CRM Server technology and User Interface
� Business partner
� Organizational Management
� Territory Management
� Product Master
� Transactional Processing
� Activity Management
� Partner Processing
� Actions
2. CR 300- Sales
� Basics
� Pricing
� Sales Cycle
� Oppertunity Management
� Copying Control
3. CR 600- Marketing
� Marketing Plan & Canpaign Management
� Personalized Mail Forms
� Segmentation
� External list Managment
� Lead Management
4. CR 700- Service
� Installed Base & Individual Objects
� Service Agreement and Contract
� Service Order Management
� Complaints and Returns
� In-House Repair
� Warrenty Claims
� Case Management
5. CR 410- IC Web Client
� Agent Functions
� Webclient Profile
� Navigation Bar
� Transaction Launcher
� IC service
full course details please visit our website www.magnifictraining.com
Duration for course is 30 days or 45 hours and special care will be taken. It is a one to one training with hands on experience.
* Resume preparation and Interview assistance will be provided.
For any further details please contact +91-9052666559 or
visit www.magnifictraining.com
please mail us all queries to info@magnifictraining.com
